The Typical UX Writing Process

many people have wondered how UX Writers contribute to the product’s design process.

I have detailed a somewhat ideal process here, following the popular design thinking methodology with a few tweaks.

Photo by Markus Winkler on Unsplash

However, this is not a one-size-fits-all. It’s just one approach of many.

• Empathize…
  …to understand the needs and goals of users through user research, conversation mining, etc…
• Define…
  …the problems and where they occur in the user flow.
• Ideate…
  …copy solutions in copy docs, word tools, etc…
• Receive wireframes…
  …with detailed descriptions like grid dimensions, layouts, design specifications, font size, etc…
• Prototype…
  …by putting the words in the context of the user experience.
• Test
  …with other copy variations with users or your team members.

What do you think?

I’d love to learn about your UX Writing process too.

…to be updated and filled with more detailed content.

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